Parts Advisor
***PARTS ADVISOR***
Do you have a keen interest (as a hobby or work) in all things related to spare parts? Whether it’s parts for a car, refrigeration, boilers, lawnmowers or anything else mechanical. if you love nothing better than leafing through a spare parts catalogue then this role was made for you!
We are delighted to be recruiting a customer focused Parts Advisor to become part of a very successful Parts Department team. Dealing with customers over the phone or face to face assisting them with the selection of spare parts.
Salary c.£26-28K this includes monthly KPI incentives and OTE uncapped commission on selling attachments
Key responsibilities for the Parts Advisor include;
- Take ownership of external/internal incoming calls
- Deal with customer orders received over the trade counter or via post, telephone
- Suggest appropriate product alternatives and to take advantage of all add on selling opportunities to maximise sales
- To be highly pro-active in cultivating and achieving additional telephone sales
- Order and store parts and monitor stock levels
- Complete all required administration accurately and effectively
The ideal Parts Advisor will need the following;
- Some previous parts experience or a keen interest in any mechanical related parts
- Excellent customer service skills, enjoys engaging with customers
- Ability to work in a pressurised environment with multiple demands
- Ability to drive a forklift truck useful but not essential as training will be provided after a successful probationary period
- Good interpersonal skills
- Efficient Administrator with good knowledge of MS Word and Excel
- Own transport essential, free on-site parking
This role would suit a highly self-motivated, customer focused and flexible Parts Advisor who thrives within a team environment