Parts Advisor

£24,000-£28,000 pa + includes team KPI bonus & OTE
1 month ago



Do you have a keen interest (as a hobby or work) in all things related to spare parts? Whether it’s parts for a car, refrigeration, boilers, lawnmowers or anything else mechanical.  if you love nothing better than leafing through a spare parts catalogue then this role was made for you!

We are delighted to be recruiting a customer focused Parts Advisor to become part of a very successful Parts Department team. Dealing with customers over the phone or face to face assisting them with the selection of spare parts.

Salary c.£26-28K this includes monthly KPI incentives and OTE uncapped commission on selling attachments
Key responsibilities for the Parts Advisor include;

  • Take ownership of external/internal incoming calls
  • Deal with customer orders received over the trade counter or via post, telephone
  • Suggest appropriate product alternatives and to take advantage of all add on selling opportunities to maximise sales
  • To be highly pro-active in cultivating and achieving additional telephone sales
  • Order and store parts and monitor stock levels
  • Complete all required administration accurately and effectively

The ideal Parts Advisor will need the following;

  • Some previous parts experience or a keen interest in any mechanical related parts
  • Excellent customer service skills, enjoys engaging with customers
  • Ability to work in a pressurised environment with multiple demands
  • Ability to drive a forklift truck useful but not essential as training will be provided after a successful probationary period
  • Good interpersonal skills
  • Efficient Administrator with good knowledge of MS Word and Excel
  • Own transport essential, free on-site parking

This role would suit a highly self-motivated, customer focused and flexible Parts Advisor who thrives within a team environment


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