***PARTS ADVISOR***

Do you have a keen interest (as a hobby or work) in all things related to spare parts? Whether it’s parts for a car, refrigeration, boilers, lawnmowers or anything else mechanical.  if you love nothing better than leafing through a spare parts catalogue then this role was made for you!

We are delighted to be recruiting a customer focused Parts Advisor to become part of a very successful Parts Department team. Dealing with customers over the phone or face to face assisting them with the selection of spare parts.

Salary c.£26-28K this includes monthly KPI incentives and OTE uncapped commission on selling attachments
Key responsibilities for the Parts Advisor include;

• Take ownership of external/internal incoming calls
• Deal with customer orders received over the trade counter or via post, telephone
• Suggest appropriate product alternatives and to take advantage of all add on selling opportunities to maximise sales
• To be highly pro-active in cultivating and achieving additional telephone sales
• Order and store parts and monitor stock levels
• Complete all required administration accurately and effectively

The ideal Parts Advisor will need the following;

• Some previous parts experience or a keen interest in any mechanical related parts
• Excellent customer service skills, enjoys engaging with customers
• Ability to work in a pressurised environment with multiple demands
• Ability to drive a forklift truck useful but not essential as training will be provided after a successful probationary period
• Good interpersonal skills
• Efficient Administrator with good knowledge of MS Word and Excel
• Own transport essential, free on-site parking

This role would suit a highly self-motivated, customer focused and flexible Parts Advisor who thrives within a team environment