About Us

Our service starts with you...
distinctive, honest and reliable!

OUR SERVICE STARTS WITH YOU

How we can help with your recruitment process

In today’s global marketplace, recruiting high calibre staff is critical to every organisation’s success.

We recruit at all levels for:

  • Commercial
  • Events
  • Industrial

It all started way back in 1985 and we believe our success is down to our common sense approach. We have exclusivity when recruiting for many of our clients and always work closely with both clients and candidates to understand the ethos of a company before we make the perfect match.

Our home is a gorgeous converted barn based in the Mews of St Georges Yard, Castle Street, Farnham, just off the historic Castle Street and we meet our London candidates in the heart of Chelsea. Pop in for a chat or give us a call. We are genuinely here to help.

Profiles is privately owned and independent so we can respond in a flexible, sensible way. 

Our customers really do come first. We will allocate all the time that is necessary for us to have a close working relationship with you so that we become a seamless arm of your recruitment process. We always make sure we can be contacted after hours on our mobiles. We do not believe in promising the world, but do believe in a practical service that works and can assure you that you will be treated as part of our team.

Give us a call or drop us a line. We are here to help.

The way we work

  • Our consultants are professionals that have worked in the industry for a number of years.
  • Wherever possible we like to meet so we can discuss your requirements properly, take a full brief, help you produce a job description and get to know a little more about your organisation.
  • A consultant is allocated to you as an Account Manager and will be your first point of contact.  We then brief our team on your company and its recruitment requirements.  We always work as a team at Profiles.
  • We can offer a support service by producing offer letters, interview rooms, salary advice, dealing with induction, briefing on the company and requirements,  contracts of employment and also have close links with an employment law specialist if needed.
  • We can tailor make a competency based interview to suit the role, helping us to provide a more accurate and suitable shortlist.
  • We can develop or administer aptitude/personality tests if required.
  • We can respond very quickly to short term, temporary and contract positions as we are recruiting on an ongoing basis.
  • We are proud members of the REC (Recruitment and Employment Confederation) and we abide by their high standards.
  • We have access to a number of job boards and are members of TEAM which gives us access to 400 recruitment specialists and their candidates helping us to find you the best people along with our own extensive database. We operate referral schemes and regularly use Facebook, Twitter and Linkedin helping us take an intelligent approach to recruiting the best people for you.
  • We’re at our best when we work in partnership with you as an extension of your recruitment process.
98% placement rate
500+ jobs in our database
6,000 candidates placed

Meet the Team

Our consultants are industry professionals.

Nuala Soutter

Founder & Managing Director

Nuala is the Founder and Managing Director of Profiles Personnel and set the business up in 1986 after a successful career within international Aviation, Promotions & Events Management.

Having worked in the recruitment industry for over 30 years, Nuala has partnered with clients across a broad array of industry sectors and contributed to their growth on both a permanent and contract basis.

Today, Nuala takes a hands-on role within her business, working closely with her talented team to ensure Profiles Personnel continues to deliver results for their clients – some of which she is proud to say have been with her since the start.

Ola Obilana

Commercial Manager – Permanent Recruitment

The longest serving employee at Profiles Personnel, Ola is a true expert in her field, having been a Consultant for over 15 years.

With her degree of experience, she has witnessed the highs and lows of the recruitment industry and is very well respected in the local area for her integrity and no nonsense approach to sourcing the best individuals for her clients.

Ola heads up all of our permanent recruitment and works closely with a wide variety of high calibre candidates, across departments such as sales, marketing, HR, administration, IT, pharmaceutical, engineering and finance.

For Ola, she knows she has done her job well when her candidates become her clients.

Michelle Wenman

Commercial & Industrial Manager – Contract Recruitment

Michelle delivers a fast paced recruitment service to her clients that results in weekly, repeat business.

 We think this speaks for itself and her dedication to understanding a client’s budget, short timescales and overall recruitment requirements mean she delivers volume staffing solutions to clients across Surrey, Sussex and Hampshire with ease.

Michelle is also particularly passionate about helping smaller, start-up businesses get off the ground too, with the implementation of temporary staff.

She recognises the value of a strong workforce and knows exactly how to attract, retain and grow a business through its most vital asset – its people.

Theo Rushton

Manager – Events & Hospitality Recruitment

Theo has a BA Honours degree in Event Management and since graduating, has fast tracked his career at Profiles, progressing from Consultant to Manager in just under two years.

He plays a vital role in running the successful events team at Profiles and takes a strategic view of how to make each and every event a success for our clients.

Theo is an expert in staffing nationwide sporting events, award-winning caterers and high flying VIP venues.

With his team by his side, Theo has already successfully supplied high volume, quality staff to events and venues such as Twickenham Stadium, The Rugby World Cup 2015, Wimbledon 2016, Goodwood, Henley Regatta, Harlequins Stadium, Madejski Stadium and Windsor Racecourse.

Besides growing the events division and meeting new businesses within the events sector, Theo is keen Rugby player and can often be found at sporting events.

Fran Dancona

Consultant & Operations Manager – Local Events & Hospitality Recruitment

Fran heads up all local events recruitment and is consistently in touch with the finest, leading events and hospitality professionals within the more localised area.

With her background as an Events Coordinator for a leading Catering business, Fran really understands what makes an event a success, not only from a staffing perspective, but through to the structure and procedures involved. She has successfully run a variety of events, including a large number of weddings. Her favourite event was The Conservative Dinner at Northbrook Park for 180 guests including VIP guests.

Frans works closely with award winning caterers and some of the areas’ best venues including Froyle Park, Farnham Castle and local private VIP clients, too.

Along with staffing events daily, Fran also heads up all training for Profiles staff, making sure that both new and experienced events and hospitality staff are performing at their best.

Make sure your special event is in safe hands from start to finish with Fran and her qualified, capable team.

Ashley Hewlett

Consultant – Events & Hospitality Recruitment

Ashley started his career in Hospitality working as casual bar and waiting staff at Ascot and Windsor Racecourse. Since then he has gone on to study events management at the University of Gloucestershire where he gained vital experience through working at Cheltenham Racecourse as well as a year’s placement in Australia where he set up, ran and packed down bars and food outlets in the Hordern Pavillion which is renowned as being one of the top 50 worldwide event venues. Ashley has also worked in numerous 5* Hotels worldwide where he learnt new and unique styles of service.

Ashley’s love of the hospitality industry has brought a new element to our team since joining in August 2016 and has put a lot of his own experience in to our in house training helping pass on his experience and key points to our new starters.

During his time at Profiles, Ashley has supported the recruitment for a range of large events, nationwide and regularly attends career open days and visits Universities to attract new, talented recruits for Theo and himself to pass on to their valued clients.

Louise Thomas

Recruitment & Business Manager - London

Louise joined the team in 2017, bringing an extensive, successful track record in the hospitality, events and retail sectors, making her the perfect Recruiter to partner with our London based clients and achieve results – fast.

Louise is dedicated to delivering a first-class service within London, in line with the success Profiles Personnel have already achieved in Surrey and is forming relationships with the markets top candidates.

Having graduated from the University of Cape Town with a Bachelor of Commerce degree and the Institute of Culinary Arts with a Culinary diploma, Louise has a broad range of relevant, international industry experience and knowledge.

Not only has Louise worked within large scale events such as the 2010 FIFA World Cup, she has also thrived within smaller, VIP events for private clients.

We feel this combination of both industry experience and passion gives her the edge, understanding and credibility to staff your event, develop your career and make a huge success of the Profiles Personnel London division.

Sophie Arnold

Director – Events & Hospitality Recruitment

Sophie joined the Events team as our new Director in 2016, having worked in the events industry in London for over 10 years. Focusing on permanent event roles in Surrey & London, she is able to combine her experience and network to source the best candidates for the perfect fit.

Having managed and launched some of London’s most exclusive and large scale events, Sophie understands the people required to make each event a huge success.

Sophie’s background of running and organising events, sales, people management and leadership skills make her the perfect person to manage our team to success, whilst recruiting the best talent for your Events and Hospitality business.

Ross Power

Recruitment Resourcer

Ross joined our expanding Resourcing team in the summer of 2017 and is already off to a successful start.

Having studied Politics and International Relations at the University of Bristol, Ross has a natural ability to research and source next level, new recruits for our Consultants and therefore our clients, too.

His switched on, analytical attitude and dedication to succeed, combined with excellent work experience with the likes of Accenture, KPMG & CAU Restaurants, means Ross is both commercially savvy and passionate about business.

If you’re in the market for a new opportunity or looking to gain the best industry training within hospitality and customer service – talk to Ross.

Louise Eldridge

Office Manager

Louise has recently joined the Farnham team as the Office Manager, bringing with her several years in senior operational, leadership roles, she’s at the hub of everything we do both for our clients and internally within the agency.

Having worked with Profiles as both a candidate and client over the years, it was an easy decision for Louise to join the hard-working, established team, helping to run a tight ship.

Louise works closely with our Founder to improve processes, procedures and increase productivity within the team, ultimately improving the service for our growing network of valued clients and candidates, across London and the South East.

Carol Berryman

Accounts and Payroll Manager

Carol manages our Accounts and Payroll department and has many years’ experience working in busy Accounts and Finance teams.

She has previously worked within international IT, Banking and Law, managing the full accounts process.

Carol is responsible for weekly and monthly payroll, all accounts management and works closely with our Managing Director, to keep the business running smoothly and efficiently at all times.

Join Our Team!

Contact us for available vacancies

Want to join a successful recruitment company specialising in Commercial, Hospitality & Events and Industrial roles?  We are always on the lookout for  motivated, friendly, target driven people who have an ambition to become part of a growing Recruitment Company.  We offer training and competitive salaries as well as bonus/commission schemes. Previous experience isn’t essential but if you have worked in the business as a Recruiter, Resourcer or Administrator contact nuala@profiles-personnel.com and attach your current CV.

 

WHY CHOOSE US?

Our business is finding the best people. This is what our Clients and Staff are saying

As a specialised seasonal business we have worked with Profiles for a number of years now and have always received excellent and attentive service from the whole team. They are prompt in response to our needs and take the time to visit us, to assess the real requirements of the role so they understand how best to fulfil our needs and put forward the right candidate for the position we are offering. We have had excellent permanent and temporary staff and we would always be happy to welcome back the temps year on year when they are available.
Client - Springfield
Over the past 12 years I have used many recruitment agencies and non have ever provided such quality of staff. They have all been happy, committed, friendly with bucket loads of personality and most with the added benefit of initiative! From the moment I got in contact, the office staff at PP have been so friendly and so helpful. I am given consistent updates on what is going on without being overly pestered, which is hard balance.  Without them our manic summer would have not been possible. They understood the brief and what we are after. In my humble opinion there is no other recruitment agency to source staff from for the event industry. I would whole heartedly recommend there services.
The Wild Fork - Event Caterers
Whenever we require a temp, we always turn to Profiles first. As we have been working with them for 8 years, they know our business well and provide us with excellent candidates, skilled to do the job we need them to do. Profiles have also provided us with permanent candidates, some that are still with us today. The team are quick to react to our needs and always communicate thoroughly with us throughout the recruitment process.
Client - Cello Health
I have known Ola at Profiles Personnel both from a business point of view for hiring and also as a job seeker; Ola placed me in my current position 9 years ago.  The level of service has been excellent particularly from Ola, a recruitment agency that listens, is easy to deal with and has a high success rate.
Client - Molex Electronics
At Charters Aldershot Peugeot we place huge importance on the very highest standards for our reception staff. Profiles is our go-to agency to fulfill  the cover we need, sometimes at very short notice. We have found over the years they will always provide us with a superior level of candidate at reasonable rates.
Client - Peugeot
We have used Profiles exclusively for 10 years for a major print project that runs for 2 months up to Christmas. The jobs they have filled are machine operation and warehouse work, document imaging, artwork checking, data checking and office work. The support and service that they provide is fantastic during this very busy period and we look forward to continuing working with Profiles in years to come.
Director - Cauliflower Group Ltd.
Profiles Personnel, their names says it all really. A professional company who not only listen to the requirements of the client but their own staff. This makes for a great agency who are able to make better relationships and keep them. My placement with Profiles has been great and turned into a a really good job with lots of prospects.
Tracey Cartmell, Candidate - Commercial
Profiles placed me at Jaguar within 2 weeks of me searching for a job. It was a perfect company to work for and loved my placement. Couldn't thank Michelle enough. She was always there on the end of the phone if I ever needed her.
Jess Carpenter, Candidate - Commercial
Ola helped me in securing a permanent job, she would always get back to me as promised and I am very grateful for her services.
Lilly Leung, Candidate - Commercial
We have found Ola at Profiles Personnel very helpful in the search for New Staff, we have used them over the last 15 or so years and they have always delivered us a good selection of Candidates. Very happy with the service and would highly recommend use them.
Client - AAmp Global
We are a unique company, in an unusual setting. Ola from Profiles Personnel visited our offices and completely understood our needs, thus providing us with high quality candidates. We now have a very happy & efficient team thanks to Profiles Personnel.
Client - ScottBrown
Excellent agency with very friendly and supportive staff! I would like to say a massive thanks to all in the Profiles team for always making sure that there was a spot for me and to finally finding me an amazing permanent placement, thank you guys!
Jason Lodder, Candidate - Commercial
Thanks again Ola for all your help and for putting me forward for my new position. Just so you know I am really looking forward to starting my new job with Bowers. You provided me with an efficient, professional and friendly service. You always kept me in loop and provided feedback when necessary.
Karen McClafferty, Candidate - Commercial
I have been working for Profiles for several months now and Fran and Ashley are more than prepared to go the extra mile to help solve any problem that you might have. The company also offers an up-to-date training on a regular basis so therefore you are always kept well informed of the new procedures. They are an all round understanding and caring company to work for.
Paul McEleavey, Candidate - Events & Catering
The profiles team are really welcoming to new staff: I constantly bug Fran and Ash for work and they are always happy to help. The work is really flexible, the pay is good and the variation from day to day keeps it interesting!
Gemma Champness, Candidate - Events & Catering
Thank you over the last couple months for all the work and opportunities you've given me. It's been a great time working both at the castle and for White Truffle and all the other events over the winter period. Without these opportunities, I wouldn't have been able to have fulfilled my ambition of moving over to Australia so thank you very much!!
Alex McMahon, Candidate - Events & Catering
Thank you for providing a great team at Froyle Park. It was a pleasure to use yourselves, from the communication that someone wasn’t coming to their replacement and the friendly, experienced team you send. They had all either worked with us before or knew what they were doing, did exactly what was asked of them and were polite and pleasant with guests – something I wish I could say for all agencies.
Client - Best Parties Ever
We run a variety of high profile events and Fran and Theo at Profiles are invaluable when it comes to providing quality staff during high season. They quickly adapt to our last minute changes and always go the extra mile to ensure our requirements are met.
Event Manager - Jacaranda Catering
Profiles have always been the perfect solution to staffing any event. Their staff are always professional, hard working and reliable. Fran especially has been fantastic and knows the business well. She has even managed events for us when we have had staffing issues and we have always had excellent feedback from our customers. Would recommend Profiles to anyone.
Wedding & Event Manager - Fusion Catering Solutions
Profiles Personnel have provided retail and hospitality staff at all our Goodwood events this year, including Glorious Goodwood, Festival of Speed and the Goodwood Revival. We require a high volume of staff and Profile have understood our requirements and provided appropriate candidates. We will continue to use them again for future events.
Staffing Manager - Rhubarb Events
We are a high end catering company that use Profile Agency staff frequently for our weddings and events. They are reliable, well presented and have a good attitude. We will continue using Profile staff in the future.
Events Manager,
The service we receive from Profile Personnel is first rate. So much so that they now handle our recruitment on an exclusive basis, from temporary office staff to permanent senior management positions.
Bob Rose, Managing Director - Response Electronics Ltd