Customer Support Administrator

£23,000-£25,000 pa + Benefits
Hook
Full-Time
2 days ago
CP24098Ola

***CUSTOMER SUPPORT ADMINISTRATOR***
Are you a methodical and accurate Administrator who wants to work for an established and stable organisation with a customer base that spans the world. As a Customer Support Administrator you could find yourself working in state of the art offices for a company who reward you with great benefits including 28 days holiday (inclusive of bank holidays) which increases with loyalty and free on-site parking. Salary c.£23-25K depending on experience.
Key responsibilities for the Customer Support Administrator include;

  • Dealing with day-to-day enquiries concerning current contracts
  • Ensuring the contract renewal system is maintained
  • Receiving and processing purchase orders
  • Assisting with mail-shots, and despatching information to Customers
  • Electronic filing, ensuring all forms of communication are answered accurately and efficiently
  • Carry out general and routine office duties as required

The ideal Customer Support Administrator will need;

  • Have a logical and methodical aptitude along with high levels of accuracy
  • A good standard of written and spoken English essential
  • Knowledge of foreign languages although not essential, may be an advantage
  • Be PC literate with a good working knowledge of Microsoft Office including Word, Excel and Outlook

This Customer Support Administrator role would suit a professional, confident and positive team player with bags of initiative and a willingness to learn.
37.5 hour week, Monday to Friday

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