Course Administrator

£30,000 pa + Free on-site Parking
1 week ago

We are delighted to be recruiting an experienced Course Administrator with previous course/training experience. You will pride yourself on your organisational skills and ability to work well under pressure for our clients who operate a global programme within the training and development sector to enhance a student’s career.
The purpose of the Course Administrator is to administer student registrations and provide support to students, trainers, authors and affiliates. You will also manage the administration of online course material via bespoke websites and online proctoring service.
Salary £30K depending on experience.
Key responsibilities for the Course Administrator includes;

  • Implement time saving procedures
  • Process student and training applications
  • Update Excel sheets – applications / ticket requests, payments, student details, results, charges, postal dates etc
  • Provide ongoing student support (course enquiries, online access, assignment queries etc)
  • Close communication with Accounts Dept. to ensure course fees are paid promptly
  • Schedule and administer all online assessments
  • Coordinate third party assessor certification programmes
  • Update student correspondence according to course changes
  • Travel and accommodation co-ordination
  • Issue certificates and ID cards to successful students
  • Authorise supplier invoices
  • Maintain Quality Management System
  • Liaise with authors on student queries and assessment results
  • Take payments via credit card as necessary
  • Coordinate with training centres / trainer on classroom courses and assessment arrangements in UK and overseas

The ideal Course Administrator will need the following;

  • Previous experience within a course or training setting preferred
  • Be highly organised with a strong sense of accuracy and attention to detail
  • Have the ability to prioritise and work under pressure
  • Have excellent verbal/written communication skills
  • Confident MS Office skills are a must
  • Have a professional approach and enjoy providing excellent customer service
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